Posted On: Feb 7, 2022

Incident Manager, from AWS Systems Manager, now supports AWS PrivateLink, providing direct access to incident data via managed VPC endpoints within your virtual private network. AWS Systems Manager is the operations hub for your AWS applications and resources, providing a secure end-to-end management solution for hybrid cloud environments. To learn more about Incident Manager, visit our product page.

Incident Manager customers can now connect their VPCs and Incident Manager service without exposing their traffic to the public internet. AWS PrivateLink enables you to connect services across different accounts and VPCs to simplify network architecture.

Incident Manager helps you prepare for incidents with automated response plans that bring the right people and information together. The Incident Manager console provides a unified user interface to view operational data from multiple AWS services and track incident updates, such as alarm status changes and response plan progress. Incident Manager helps you improve service reliability by suggesting post-incident action items, such as automating a runbook step or adding a new alarm.

To get started, select Incident Manager from the AWS Management Console or navigate to AWS Systems Manager to find it in the left navigation pane under Operations Management. To learn more about Incident Manager, read our blog post or documentation.